Privacy Agreement

1. Scope

This Privacy Agreement applies to freelipsync.com, its web experience, related APIs, and connected account or payment flows. It does not automatically apply to independent third-party services that publish their own privacy notices.

By accessing or continuing to use FreeLipSync services, you acknowledge that your information may be processed in the ways described in this agreement. If we materially change how we process personal information, we will update this agreement before those changes apply.

2. Information We Collect

We collect information you provide directly, information generated through service use, and information needed for account security, payments, and support.

• Account and contact data, such as email address, verification details, and profile information.
• Creation inputs, such as uploaded files, text prompts, audio, subtitles, generation settings, and related output metadata.
• Usage and device data, such as IP address, browser type, operating system, timestamps, request logs, and product interaction events.
• Billing and order data, such as plan selection, payment status, transaction identifiers, and invoices supplied by payment processors.
• Support communications and attachments that you send when asking for help, reporting issues, or requesting account actions.

3. How We Use Information

• To create, deliver, and improve FreeLipSync features and account functionality.
• To authenticate users, protect accounts, prevent abuse, and maintain service security.
• To process subscriptions, invoices, and other paid-service operations.
• To respond to support requests, product feedback, legal requests, and operational notices.
• To understand product performance, diagnose failures, and improve reliability and user experience.

If we need to use personal information for a materially different purpose, we will provide additional notice where required.

4. Sharing And Disclosure

We do not sell personal information. We may share information only when it is necessary to run the service, fulfill legal duties, or protect users and the platform.

• With service providers that support hosting, storage, payments, analytics, moderation, support, or infrastructure under appropriate confidentiality terms.
• With affiliated operational entities that help provide FreeLipSync services, but only for legitimate and compatible service purposes.
• When disclosure is required by law, valid legal process, regulatory obligation, or to address fraud, abuse, security incidents, or imminent harm.
• In connection with a merger, financing, acquisition, restructuring, or similar transaction, subject to continued protection of the data involved.

5. Cookies And Similar Technologies

FreeLipSync may use cookies, local storage, and similar technologies to keep sessions active, remember preferences, measure usage, and protect service integrity. Third-party services embedded into the product may use their own cookies or identifiers under their own terms.

6. Storage, Security, And Retention

We use commercially reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, and destruction. No security method is perfect, so we cannot guarantee absolute security.

We keep personal information only as long as needed for service delivery, billing, compliance, dispute handling, and security obligations, unless a longer retention period is required by law.

7. Your Rights And Choices

• Access, update, or correct account information that you maintain with us.
• Request deletion of your account or applicable personal information, subject to legal and operational retention obligations.
• Manage marketing or product-notice preferences where those controls are available.
• Contact us to exercise privacy rights that may apply under your local law.

8. Minors

FreeLipSync is intended for users who can lawfully consent to the agreement and related services. If you are a minor under the law that applies to you, use the service only with permission from a parent or legal guardian.

9. Changes To This Agreement

We may update this Privacy Agreement as the product, legal environment, or operational practices evolve. The latest version posted on freelipsync.com will control from its effective date.

10. Contact Us

If you have questions about this Privacy Agreement or our handling of personal information, contact freelipsync.com at hello@freelipsync.com.